Operating with respect at all times 24-Hr Feel free to us:

Benefits from a 24-Hr Customer Care: +971 55 2011497

Our experienced facilities helpdesk operators schedule planned maintenance and oversee reactive works using our national engineering teams. The helpdesk team is complimented with an experienced Estimates Team to ensure our pricing remains continuously competitive and directed through an approved supply chain.

Excellent communication:

Right away communication

connecting with customers can be as simple as sending an auto confirmation for an appointment and ensuring that our engineers always complete routine paperwork. Or it could be our investment in a service desk to arrange engineer call-outs as efficiently as possible and developing software to log progress. The list goes on...But what's important is that HIT is constantly looking for new and better ways to keep our customers in the loop.

Resolving the Problem

Our engineers use their skills to solve problems, not just tick boxes. They are trained to look at each customer as an individual and treat their needs with professional respect and interest. If further investigation or additional work is needed, our engineers will report their concerns immediately. Our fix-it-first-time policy means engineers have the authority and skills they need to make decisions.

Open talk

We regularly phone and email our customers after maintenance services. Their feedback ensures we continue to progress. After all, when it comes to maintenance services, no one likes surprises

Providing value for money:

Our thought and goal , The HIT team will continue to not just provide the highest standards of service and comfort. you have been so accustomed to, bur exceeding your expectations will be our constant mission. Pay less work more.

The observance of all Health and Safety requirements:

As a responsible entity, we take our responsibilities very seriously and will vet and regularly review all subcontractors & support staff to guarantee they reach the required standards of competence.

we believe communication is critical to a safe working environment and therefore ensure all visits are accompanied with a site inspection report provided to both clients and subcontractors.We believe health and safety rates equal to all other business functions and attach equal importance to achieving health and safety targets

Making our customers our priority
A commitment to ongoing training and development
A fast response

Pearls of wisdom

Environmental protection is an integral part of our corporate strategy. We also advocate wider social responsibility values. We recognize that some of our operations can significantly impact on the environment, and we take all reasonable steps to minimize that impact, while still keeping sight of our business objectives.

HIT Services is committed to adhering to best environmental practices whilst carrying out business. We ensure the availability of environmental information including that the dissemination of such information is processed through briefing, instruction, training and supervision for all our employees and contractors. Our commitment to the environment includes continually improving our performance, preventing pollution wherever possible and complying with all applicable laws, regulations and industry standards.